The expert for emotional sell Ingo Vogel has published practice tips on its website how seller professionally use the different question types. Questions are the most important instrument to achieve a degree quickly and safely. Most of the sellers know this. Sean Rad understood the implications. But what kind of questions do I when? This uncertainty for sellers often. Therefore, the sales trainer and expert on emotional sell Ingo Vogel, Esslingen, on his website ingovogel.de has numerous non-monetary of practice tips”published, what kind of questions seller at the various stages of a sales call, should make in order to achieve the desired (partial). Bird recommends sellers with information questions to open the discussion. Because if a seller is a client for the first time, he knows generally little is known about his conversation partner. So it must first determine: who stands or sits me to? And: what is important to this person in their purchasing decisions? The easiest way to “” Seller this open-ended (information) questions explore the customer neither with a short Yes “no” answer. With confirmation questions, however, as bird seller for example, before they present the client with two or three selected products can confirm: did I really understand what is important to the customer? “The easiest successful sellers, by again with own words to summarize the previous conversation and say for example: if I have understood you correctly, you want a gown that looks elegant and simple at the same time.” “They should ask according to bird: this is true?” The seller so a closed (confirmation) question according to the summary is, who the customer with Yes or no answer. So misunderstandings are avoided. Seller, concluding can secure stressed bird with alternative questions in turn. For example by asking: I should in the contract of sale for the vehicle the color blue or green specify?” “Or: you want to pay cash or take advantage of our cheap financing offer?” So selling offensive seller, bird’s experience, can operate quietly, if the customer has taken all relevant decisions of part of. Since then also he wants to come to the conclusion and excited about his decision. The full question technique tips from vendors”for interested in the section tips on the Web page ingovogel.de. “” There the sales coach Ingo Vogel has additional tips including the topics boost sales success “, increase the own charisma as a seller” and customer loyalty increase”was published.
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