Important Success Factors

According to ecenta quality of advice and data security the chaff separate wheat from the village of wall, the July 13, 2010 the IT and data security topics as well as contemporary sales support and modern customer communications are currently key success factors in the banking industry opinion of ecenta AG. “The software and consulting company from Walldorf has intensively the past few months in itself with the current problems in the financial industry and special was with the SAP certificates expertise partner of SAP for banking” and special expertise partner of SAP CRM “award. Last but not least the currently low interest rates makes it hard right for consumers to opt for the one or the other Bank. So are increasingly important”alternative criteria such as the availability of customer service, quality of advice, and modernity, explains Hanno Hofmann, CEO of ecenta AG. Because data security, compliance and the efficient use of IT and personnel for the banks are even critical tasks, here are companies with experience and clear Quality guarantees particularly well placed. For this reason we are pleased about the awards from SAP, which is an important document for the quality of our work.” “Annual awards special award SAP expertise partner” to consulting firms, that are produced by high level of commitment, special skills, specialised staff and successful projects in an industry or technology area.

The ecenta AG in the past has distinguished as a long-standing SAP partner due to developments in the field of CRM and efficient implementations of solutions in the banking sector. For example, a customer service call center at eBay, the implementation of a service desk at Tetra Pak and a solution for the customer service at Varian Medical Inc. are among the most successful CRM projects In the area of SAP for banking inter alia a project with LeasePlan Australia is one of the successes of the company, that work also in the future will be intensively with the tasks of the financial industry. About ecenta AG: A product is ecenta and consulting firm which focuses on demanding realization of projects in the areas of SAP Business Suite, especially SAP CRM (customer relationship management) and SAP BCM, and SAP NetWeaver, specifically in the areas of business intelligence, master data management, process integration (Exchange infrastructure), composite application framework and Enterprise Portal specializes. ecenta, due to its professional expertise and successful cooperation in the areas of CRM, MDM, business objects information management solutions, process integration, application server, identity management, BPM, and banking in the SAP special expertise, program was recorded. It is the headquarters of ecenta AG in Walldorf.

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